"Thank you"

About: Heartlands Hospital

Anything else?

I would like to thank your Hospital and staff for the wonderful attention I have received. I was admitted to the A and E department last February with a suspected aneurysm in the aorta. I was given VIP treatment throughout, starting with the ambulance crew, A and E staff and the Acute Pain Department. I was diagnosed with a bile duct stone, despite having had a laparoscopic cholecystectomy some two years ago. Your staff have followed this up and I am now being looked after by another caring and considerate doctor in the MIDRU. The attention I have received and am still receiving is first class. A big ‘thank you’ to you and my very grateful thanks.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story