"Excellent Service"

About: Queen's Hospital (Romford)

Anything else?

I was diagnosed with a malignant tumour in my neck and received first class care from all the staff with whom I came into contact. I was kept informed of my options and most importantly I was given a "cancer nurse" who spent a considerable amount of time going through my options and explaining medical terms in a way that I could understand.

Story from NHS Choices

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Response from Queen's Hospital

Thank you so much for giving us your feedback. I am delighted that you received first class care from all of our staff – particularly your cancer nurse. I know how important it is to be kept informed and given options about your care. I do hope your treatment is going well. Yours sincerely, Flo Panel-Coates Director of Nursing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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