"Equipement for People with Disabilities"

About: Locala Community Partnerships CIC

(as a relative),

Three pieces of equipment were agreed but when the fitter arrived to deliver/fit one had not been ordered. Fitter contacted OT got the order amended and fitted it without requiring a further delay. My mother is now able to shower safely.

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Response from Nigel Grimshaw, Complaints Manager, Locala Community Partnerships


Apologies that the order needed to be amended, but I am pleased to hear that this problem was easily overcome and that the equipment provided has made a difference and allowed your mother to shower safely. Thank you for taking the time to give us this feedback on Patient Opinion.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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