"I had to take my two year old ..."

About: Russells Hall Hospital

(as a relative),

What I liked

I had to take my two year old to rhh this week, he had cut open his lip and obviously we were both distressed. The receptionists in A & E were very helpful and quick, we were taken in within minutes, the nurses in A & E were very sympathetic, helpful, understanding and washed their hands each time they saw us. The staff on the childrens ward were wonderful, understanding and explained everything every step of the way. The theatre staff were the same, even offering tissues when I left my son with them.

And the car park was only £3.50 for the whole day, could not ask for better service.

Story from NHS Choices

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Response from The Dudley Group NHS Foundation Trust

Thank you for your comments. We are acknowledging receipt of all feedback dating back to 2006, which was before the Trust began responding to all patient comments posted on the Patient Opinion website.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful