"I attended A & E as an outpatient ..."
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted by Bob Evans (as ),
What I liked
I attended A & E as an outpatient with glass cuts to my hand on Sunday morning 22.06.08.
The whole process of booking in and being seen in a reasonable time went very well.
I was particularly impressed with the ENP who treated my injury with care whilst keeping me informed of what he was doing and why. I was also impressed by his approach to hygiene and cleanliness.
I needed an X-Ray which also went very smoothly leaving me no time to read the book I had brought with me.
What could be improved
My only complaint is that the parking ticket machine was not working in the A & E dept and I had to take a reasonably long walk to find one that did work.