"Attended Badger out of hours service ..."
About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS
Posted by Jane White (as ),
What I liked
Attended Badger out of hours service with sick baby on a Sunday evening. Medical attention was good. But given a prescription that I was unable to transact!
What could be improved
Admin staff not so good. They gave incorrect details of a late night pharmacy that was actually closed on a Sunday!!
Having chased round all over with a sick baby in the car, I rang back central Badger services, who eventually got details of a late night pharmacist that was open till 23.00 hours.
Why don't all of the centres have a full list of out of hours pharmacists so that patients can choose where to go.
Or better still offer a dispensing service giving a small overnight supply of prescription medicine (esp. for babies) so that the poor sick child isn't dragged all over town in an attempt to get prescription filled!!