"Whole communication has been duplicated"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Oak582 (as ),
Thank you for sending me my appointment for the assessment at Rowley Hall Hospital in mid July.
However, it seems that your procedure is somewhat over the top. After the appointment details are simple to communicate without the necessity of an accompanying questionnaire. Especially as the whole communication has been duplicated as you will see from my return.
Despite a request being made by me on the phone and an assurance being given that the travel directions would be included, none were; not even in the duplicate.
I would welcome your comments.