"mini stroke?"

About: Chesterfield Royal Hospital

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on going into a&e with my mother it was decided she had had a mini stroke,she was given a chest x ray which at the time the lady doing it questioned it,saying she should have had a cat scan,cutting a long story short after two more mini strokes a visit to stroke clinic and a final visit to a&e with another suspected mini stroke she was going to be sent home after seeing the doctor when my mother mentioned she thought she should have had a cat scan,the doctor insisted she had had one,my mother said she hadn't,sent for one she was given the news she had a brain tumour which the news was delivered in the way like you'd tell someone they had a gum ulcer.Three doctors missed a standard operation that should have been given without having to be told,,must say after being in hallamshire my faith has been restored this could have cost my mother her life if the tumour had been cancerous.i

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Response from Chesterfield Royal Hospital

I am really disappointed to read your comments - as this does not describe the high standard we aim for. I hope you'll get in touch with our Assistance & Complaints Service 01246 512640 so that we can investigate exactly what went wrong in your Mother's care. I am of course pleased to hear that her treatment at Sheffield has been effective and I hope she makes a good recovery. Kind regards Sarah Turner-Saint, Head of Communications

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