"The staff are polite and they listen."

About: Telford referral and quality service (TRAQS)

(as a service user),


The staff are polite and they listen.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for forwarding your feedback.

I assume that your comments relate to the service provided by TRAQS; in which case it is pleasing to note that we are achieving our service standards.

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