"Unhelpful and rude staff!!"

About: Kidderminster Hospital

Anything else?

The hospital has many signs asking for the public to treat staff with respect but I have felt this evening that I wasn't treated with any respect from any members of the hospital staff!! When asking for some support I was told I couldn't have any!! The nurse didn't seem to listen to my opinion and didn't offer any sort of help!! It comes to something when you have to phone around friends and family asking for hospital NHS equipment because the hospital staff wouldn't supply you with any!! I am totally disgusted with the treatment or lack of treatment I have just received!!

Story from NHS Choices

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Response from Kidderminster Hospital

I am really sorry that we didn’t meet your expectations on your visit to the hospital on this occasion, if you would like to contact me, I would be happy to review your notes and investigate your complaint in more detail. Thank you Amanda Moore, Matron/site lead on amanda.moore@worcsacute.nhs.uk

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