"Hospital Feedback"

About: Northampton General Hospital (Acute)

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With all the negativity of the NHS I have nothing but praise for the Care we experienced today. I went with my daughter to A&E today and the staff nurse put my 13 year old at ease and gave her reassurance and kept her informed exactly what was happening, which made her own individual experience of being in A&E as less traumatic as possible. His professionalism was beyond his call of duty and despite my daughter being extremely nervous, his calmness and quality care given to her, she's come away happy. I can not thank you enough for your experience, care and patience. Thank you to all Northampton A&E staff especially the staff nurse who initially reviewed her in minors and went through her pathway to A&E dept and stayed with her treatment till discharge. Thanks again we can not thank you enough.

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Response from Northampton General Hospital (Acute)

You're welcome! Many thanks for your praise which we will pass on to staff - we hope your daughter is ok now.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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