"I had to take my son to A&E ..."

About: Worcestershire Royal Hospital

(as a relative),

What I liked

I had to take my son to A&E with a suspected broken wrist. The department was dirty, noisy and chaotic. We didn't feel welcome or reassured. Next time I will go somewhere else

What could be improved

Friendlier and more helpful staff.

Staff who smile and don't grunt at you

Better car parking

Story from NHS Choices

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