"Transport was very late, causing me additional stress."
About: Cannock Chase Hospital Cannock Chase Hospital Cannock WS11 5XY Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF West Midlands Ambulance Service NHS Foundation Trust West Midlands Ambulance Service NHS Foundation Trust Brierley Hill DY5 1LX
Posted by Wooded249 (as ),
As a registered blind person, it was not easy to sort out appointments. Hospital transport not booked for me. No map enclosed for information and insufficient details of doctors name and what I was coming for.
The other hospital sent no medical records, enquiring about further investigations and I was not told to bring these records.
No personal details were held, such as my medication etc, and time took to do this and wasted more time.
Took 6 weeks to get an appointment and this was an urgent referral.
Unfortunately transport was very late, causing me additional stress.