"TRAQS said I'd be contacted in 5 days, but it took 2 months."
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF The Princess Royal Hospital / General surgery The Princess Royal Hospital General surgery TF1 6TF
Posted by Mask400 (as ),
My only problem with the TRAQS referral is that the leaflet clearly states at Step 3 that I would be contacted within 5 days. However, it was more like 2 months, so I felt I had been forgotten.
However, once I was contacted everything ran smoothly, I had an appointment within 3 weeks and an operation at Princess Royal Hospital day surgery one month later.
Staff from TRAQS were very helpful and informative when they contacted me.
I can't praise the PRH day hospital enough. All of the staff were really nice and the utmost dignity was given at all times.