About: Chase Farm Hospital

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I was admitted to the Surgicentre for a Colonsocopy last Saturday. I had been very nervous of having this procedure so was so relieved that all the staff made the situation so easy. From the moment I was admitted to leaving I had nothing but very professional care and understanding. I would like to thank all the staff for easing my worries. The actual Colonoscopy itself was I am pleased to say nothing like as bad as I had imagined, in fact I had a local anaesthetic and did not feel a thing. Thank you to all involved.

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Response from Chase Farm Hospital

As an organisation we are committed from learning from specific issues and from any mistakes we may have made. Hearing about where we can do better helps us to pinpoint where exactly to make improvements to the service we provide. The Trust is pleased that you had a positive experience whilst using our endoscopy services and will ensure your feedback is directed to the Senior Sister in endoscopy to disseminate to their staff

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