"Top Hospital"

About: The James Cook University Hospital

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Both my wife and I have been treated at JCUH and cannot fault it I had a partial new knee and later 2 stents , my wife had a stroke and a couple of years later a mitral valve replacement , the consultants , nurses , in fact everybody we came in to contact with treated us with with respect and courtesy, the treatment has been successful , the nhs comes in for such a lot of criticism that I feel many peoople who are thoroughly satisfied never say so , and as usual the minority make the most noise and a lot just trying to score political points out of it.We can only speak personally true ,but as far as we are concerned JCUH is tops.

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Response from The James Cook University Hospital

Thank you for your feedback regarding the treatment you and your wife received from The James Cook University Hospital. I am pleased to learn that both you and your wife's experience was a positive one during your stay in hospital and that the staff were courteous and helpful. I shall certainly forward your kind words to the staff within the Cardiology Department and I am sure they will be very pleased to read them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk Please accept my best wishes to you and your wife. I hope you are both recovering well. Yours sincerely Mrs Linda Oliver Patient Experience Co-ordinator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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