"Waste of Time!??"

About: Leicester Royal Infirmary

Anything else?

Went in on Saturday night 29/06/13 and was told I might have athlete's foot and to get medicine over the counter when I actually had a swollen foot and toe accompained by fever! Anyway the nurse just saw me in less than 5 mins, did not see closely and sent me away! Today (Sunday) went to Merlyn Vaz Walk in Centre as my foot doubled the size and I was looked at properly and was told that I have Cellulitis! The Doctor prescribed antibiotic and hopefully should get better soon! I work full time, pay all my taxes and get poor treatment! If I had waited till Monday, as advised by the nurse would be in a far worse condition , and I have a little son to look after! That nurse is a real shame to the NHS! My advise is to go to Merlyn Vaz Centre where you are seen by real professionals!

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Response from Leicester Royal Infirmary

Dear Muna, Thank you for leaving your comments. I’m sorry to read about your experience with us. It is hard to ascertain exactly who you saw within our A&E department from your comments, but we would like the opportunity to follow your concerns up as we take issues like this very seriously. If you could please contact communications@uhl-tr.nhs.uk, the communications team will pass your further details onto me and my team to investigate further. Kind regards Clinical Lead Emergency Department Leicester’s Hospitals

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