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Excellent

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"Excellent"

About: Leicester Royal Infirmary

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Came here after referral from GP not sure what to expect. Staff were excellent and the young male doctor I saw (unfortunately I forget his name) was excellent. Clearly explained what the plan was and had clearly taken the time to read my notes - he knew more about my history than I did! Very accommodating with providing my results as I am moving shortly and wanted to avoid needing to return to the hospital if possible. Friendly, reassuring, professional and very clear. Also had blood tests while there and the nurse was great, didn't feel a thing. I hope I don't have to come back but if I do I'll be reassured I'm in good hands. Keep it up!

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 08/08/2013 at 17:56
Published on nhs.uk on 09/08/2013 at 04:00

Hi, Thank you for your comments. We are delighted to hear that you had such a positive experience within haematology, it is reassuring for all our patients to see that our staff are clear, professional and friendly. We have passed your comments onto the haematology team so they can share your feedback with all staff in the area. Hopefully, they won't have to see you again soon :-) Best wishes Communications Team Leicester's Hospitals

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