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"Dad's cataract operation 27/06/2013"

About: Hillingdon Hospital

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We were telephoned earlier in the week to say there had been a cancellation and could we come in on Thursday morning (today) at 7.30, which we did. Right from start to finish, the whole procedure could not be faulted. The friendliness of the staff, the professionalism of everyone involved and the general atmosphere could not be faulted. A huge thank you to the staff on Pagett Ward. See you in a few weeks for No. 2 eye! :)

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Response from Hillingdon Hospital 10 years ago
Hillingdon Hospital
Submitted on 02/07/2013 at 14:26
Published on nhs.uk on 03/07/2013 at 04:00


Thank you for your kind commentary. I am delighted to hear you had a very good experience during your stay and surgery within the hospital. As a hospital we strive to promote our CARES values and put the patients at the forefront of what we do. I shall pass on your kind words to our eye surgeons & nursing staff who were involved in your care. I hope your next operation and your experience mirrors that of our first. Sinead Fagan, Nursing Services Manager

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