"My Care at Queens Med Falls Care Clinc 2"

About: Queen's Medical Centre

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I would like to thank the kindness and treatment from the doctor and nurse at the Department yesterday they explained everything to me and the Dr listened very carefully to every thing it was a very good exsperience and I felt like I had a lot of time to discuss everything with the Dr. The Nurse also took me and did all the treatment that was needed and was very pleasant and carrring. So Thankyou Falls Department for all the kindness and curtesie shown I could not have had better for an old lady this does mean a lot

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Response from Jessica Haggett, Patient Experience Officer, Communications, Nottingham University Hospitals Trust

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Thank you for taking the time to share your lovely feedback. Keeping patients well-informed about their care and treatment and communicating well is part of our values and behaviours and something we know makes a difference to the experience of our patients. It’s good to hear when we get things right, as well as when we can do better. We will ensure your kind words are shared with relevant colleagues in Clinic 2.

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