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"Quick referral to endoscopy outpatient and excellent care"

About: Tameside General Hospital / Gastroenterology

(as the patient),

After being referred by my GP I received my fast track appt within 2 weeks for Sunday am at 9 o'clock. I had the procedure under sedation (which I recommend) and was dealt with efficiently and courteously by Dr Vinod and the nursing staff. Diagnosed with duodenitis (ulcer), I was advised to return to my GP to check on the medication that had been previously prescribed. I did this the next day.

During this consultation, I mentioned that I had had blood in my stools on the Friday before the test and that my piles may or may not have been the cause. My GP advised a referral for a colonoscopy and I was sent for Friday am the same week by the hospital to see the consultant Mr K. Muhammed. Following examination, I was recommended for the colonoscopy to be followed by a referral to another doctor who specialises in the halo or the treatment of piles.

The following Monday, I received a phonecall from the endoscopy unit to attend in two days time for the investigation at 11 am. Whilst the procedure is embarrassing and uncomfortable at times, I was again looked after and dealt with in the same courteous and professional manner as I had on my first visit. It revealed that I had a couple of polyps (removed and sent for analysis) and diverticulitis. I am now awaiting a CT scan as a hopefully final check on my health and well being. I feel I should commend and thank all the staff that have provided me with first class treatment and care so far. They are a credit to the NHS.

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Responses

Response from John Goodenough, Director of Nursing, Tameside Hospital NHS Foundation Trust 10 years ago
John Goodenough
Director of Nursing,
Tameside Hospital NHS Foundation Trust
Submitted on 15/07/2013 at 12:49
Published on Care Opinion at 15:26


Thank you for taking the time to give us feedback on your experience. I hope that you are now on the road to recovery. I will pass on your comments to the team.

Kind regards,

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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