"Incision and Drain operation"

About: Queen Elizabeth Hospital (Gateshead)

Anything else?

I had discovered a lump in my leg and went to the A&E department where i was attended quickly by a lovely Doctor who advised me that i needed an I&D. I was sent to ward 9 for assessment and again the staff were really good explaining what would happen and when. i was then transferred to the N.E. surgery wing. what a fabulous place, single rooms en-suite bathrooms and amazing staff. I was visited by the surgeon who explained everything about the op which i had the following morning it all went well and the aftercare i received was second to none. The staff in the N.E. wing were fabulous. nothing was too much trouble for them. they made me feel really comfortable while i stayed there many thaks to all involved in my treatment

Story from NHS Choices

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Response from Queen Elizabeth Hospital

Faye Butler, Modern Matron at the QE for surgical services, said: "Thank you very much for your kind comments. It’s lovely to hear that you have had such a very positive experience for the whole of your stay at the Queen Elizabeth Hospital. I shall make sure that your comments are passed on to the staff in those departments you mention. Thanks once again for taking the time to feedback to us."

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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