"Lovely staff, bit more info would be useful"
About: Doncaster Royal Infirmary Doncaster Royal Infirmary Doncaster DN2 5LT
Posted by Anonymous
I took my mum to the eye clinic today. The staff from receptionist to the consultant were friendly, kind and efficient and we couldn't have asked for more from them. The clinic though was incredibly busy and although it was clear appointments were running late there was no indication how long the delay would be. When I enquired, 40 minutes after the appointmant time I was told we would be seen soon but they didn't know how far behnind they were. It would be so much better if there was an early indication how late clinics were running and would help staff manage expectations better.