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"Admission to CAU"

About: Queen's Hospital (Romford)

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My mum was admitted to CAU at KGH as a serious emergency and I couldn't fault them. They were kind, concerned, respectful and caring. The Nurses were efficient and very caring with a firm emphasis on putting the patient first. This Trust gets so much bad press but it's true that only the people who have a problem write in. If the hundreds and hundreds of people who attend and get a good service were to write in, this review site would be far more balanced.

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Responses

Response from Queen's Hospital 10 years ago
Queen's Hospital
Submitted on 11/07/2013 at 13:58
Published on nhs.uk on 12/07/2013 at 04:00


Thank you for sharing your experience. Putting the patient first is very much what we are about, and I’m glad you found our staff kind, concerned, respectful and caring. Kind regards Flo Panel-Coates Director of Nursing

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