"Hospital was clean and fresh and ..."
About: Hertford County Hospital Hertford County Hospital Hertford SG14 1LP
Posted via NHS Choices (as ),
What I liked
Hospital was clean and fresh and all staff I dealt with were pleasant and friendly
I was not in pain so the "acceptable" score above is due to absence of a "N/A" option
What could be improved
Had a 9:10am appt (for which I arrived early) and waited until 9:50 to be seen - I would not expect them to be running 40 mins late that early. We think, purely from overhearing something the receptionist said to another staff member that they may have been short staffed, but nobody communicated this to us, nor that they were running late - was a bit frustrating