"Trip to minor injuries in East Grinstead with my 8..."

About: Queen Victoria Hospital (East Grinstead)

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I visited minor injuries with my 8 year old son who had an infection in a graze on his leg! We waited no more than 25 mins before being seen by a senior nurse! He was amazingly patient,sensitive and firm with my son! The care he showed was second to none! The following day he developed a temperature and I called the unit and was fortunate enough to be able to speak to the same nurse! He reassured me and gave me advice, assuring me he was on duty til 10 that night so to call if anything changed. Later that evening he called me at home to check on progress! Amazing service!!!! Thank you

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Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust

picture of Nicolle Ferguson

Dear Maria

Thank you for sharing your kind expression of appreciation regarding the treatment that you and your son recieved from a member of the nursing team in our Minor Injuries Unit. This has been passed to the service and we wish your son all the best with his continued recovery.

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