"All the staff were fantastic and made my daughter smile and laugh"

About: New Victoria Hospital / Minor injuries unit

(as a parent/guardian),

All the staff were fantastic and made my daughter, who's hurt her hand, smile and laugh despite her injury (and temporary shyness).

The lady doctor who attended her was brilliant, making my daughter relaxed and got her to do all the things she needed to do to assess her.

The only thing we'd like to have seen as Gaelic speakers is signage in Gaelic around the hospital.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

Once again please thank you for using the Patient Opinion feedback system, it is greatly appreciated.

I will also pass on your suggestion re the signage to those responsible for this.


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