"Referral took about 6 weeks from beginning to end."

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Ear, Nose and Throat

(as the patient),

Very good. Doctor referred me to hospital (Princess Royal Hospital) audio clinic. I think it took about 6 weeks from beginning to end.

Pleased with doctor, treatment and hospital treatment, as well as audio at Oakengates.

Treated with respect by all, which was good as I am only 65.

Many thanks,

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Many thanks for your positive comments regarding the service you received from TRAQS and other NHS staff. We are pleased that your experience was dealt with in a very friendly and professional manner from beginning to end and that you have had such a satisfactory outcome to your referral.

Thank you again for taking the time to comment.

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Response from The Princess Royal Hospital

Thank you so much for letting us know your positive experience of audiology services at the Princess Royal Hospital and at Oakengates. We will share this with the team.

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