"Blood test taking over two years still no respond."

About: Chelsea & Westminster Hospital

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Last two years ago I went to Chelsea Westminster Hospital for blood test, after they lost my first blood sample. Still no reply no result from them..... I contacted the hospital by phone more than 10 times only one time answer which I been told the staff off today I can't tell you anything, I left voice mail massages as well no reply at all. I wander NHS swear about this?? My name is Karwan and I am a resident in borough of Kensington & Chelsea.

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Response from Chelsea & Westminster Hospital

Dear Karwan, Thank you for your feedback and I am sorry to hear about your experience. So that we can investigate and support you, please could you call the PALS team on 0203 315 6727 or email: PALS@chelwest.nhs.uk. Kind Regards PALS TEAM

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