"Excellent Care at LGI A&E"

About: Leeds General Infirmary / Accident and emergency

(as the patient),

On 31st May I visited my GP who told me I needed an urgent CT scan and sent me direct to A&E at Leeds General Infirmary.

On arrival, I found they were expecting me and in a very short time I was given pain relief and the scan. As the results were inconclusive and it was possible I had a bleed on the brain, I was asked to stay the night under observation. I wanted to discharge myself against medical advice. A very young doctor talked to me several times, explaining that he respected my wishes but there were dangers of a sudden bleed at home, when 999 might not be fast enough. I was still adamant.

Finally he came back and quietly said he would not sleep if I went home. Good for him! I stayed, and even agreed to a lumbar puncture, something which I had sworn I would never do.

In the end, all went well, all was well, and I went home in the morning, a grateful and happy customer. Every single member of staff was delightful, and the care superb - right down to the bed socks for my cold feet and the choice of pjs or a nightie.

Congratulations to you all.

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Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust

Dear Lostielost

Thank you for your feedback regarding your experience at A&E in the LGI. We apologise for the delay in acknowledging your comments and would like to confirm that your feedback has been passed on to the A&E department.

Thank you once again for taking the time to post your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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