"Really put you at ease"

About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS)

(as a service user),

I have had no cause to have the need of your service before, but now that I have had fourteen days treatment, going in with perhaps a new driver the lovely girls, and men, they were helpful, and chatty they really put you all at ease.

I personally am very grateful for them all, and my fellow passengers all agree, our love to you all.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear elizabethT

Many thanks for taking the time to share your lovely comments.

It is always very rewarding to hear that our staff are continuing to provide the very best care to patients when they need it most. I will share your post with our staff and managers who, I'm sure, will very much appreciate your comments.

Thank you, again.


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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