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Subscription features


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We have a variety of subscriptions to suit your organisations' needs. Depending on the subscription level you choose, here is a list of key features you will have access to. 

Talk to one of our team to discuss pricing and the best option for you. Get in touch with us, either via our enquiry form or email/telephone.

Subscription Features - Platform

  • Staff member logins (amount depends on the size of your organisation and the type of subscription you have) 
  • Integration with NHS.UK (England only)
  • NHS alerts
  • Weekly digest 
  • Standard alerts 
  • Smart alerts
  • Responding 
  • Images in responses 
  • Service page customisation 
  • Organisation blog 
  • Capture themes through interactive visualisations 
  • Subscriber tagging
  • Suite of reports in various formats 
  • Invitation links
  • Data access via API (supports integration with other dashboards)

Subscription Features - Resources 

  • Access to 0800 phoneline to share with patients and service users 
  • Promotional material - hard copies and downloads
  • Credit cards inviting feedback 
  • Freepost feedback leaflets 
  • QR codes 
  • Implementation and communication plans 
  • Staff PowerPoint to build awareness 

Subscription Features - Training and Support 

  • Named dedicated support lead
  • Full access to a rolling programme of training webinars 
  • Online team sessions with subscriber support lead
  • Social media support
  • Support with blogging 
  • Online subscriber help pages/videos 
  • Review and update service directory
  • Support/heads up with critical stories and responding
  • Subscription reviews with senior staff 
  • Workshop/consultancy delivered online 

If your service is based anywhere in the UK and you are interested in finding out more about a subscription, then email the address below, and we will direct you to the right member of the Care Opinion team: