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Join our team in Stirling


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Business administration & support officer

Our team in Scotland is continuing to expand to deliver our vision of being the place where people can safely share their experiences of health and care services and making it easy for staff to see what's going well and what could be improved.

Care Opinion has become a key part of feedback across health in Scotland and our ambition is to continue to widen the opportunity Care Opinion brings to anyone using health and care services across the country.

There is lots to be done and we would like to add someone to our team to help us deliver our aim.

Could it be you?

Are you passionate about people’s voices being heard?  Do you believe in making things better for all? 

If so, you may be just the person we are looking for…

Job Description:

We are recruiting an experienced Business Administration & Support Officer, to support our operations in Scotland and projects across the wider business. This includes supporting the work of the Head of Scotland, providing business administration support to the Stirling team and head office in Sheffield, coordinating HR systems, supporting the development and administration of quality management standards across the organisation, supporting communications, events functions and ensuring the smooth running of the office in Stirling.

Our new team member will be able to demonstrate excellent organisational, IT and communication skills and be able to work enthusiastically and flexibly as part of our small team to meet the needs of a busy organisation. 

The post holder must have an interest in why we do what we do: harnessing citizen voice in improving health and social care services, as well as sharing our commitment to delivering top notch and friendly customer service.

Responsible to: Fraser Gilmore, Executive Director & Head of Scotland

Hours: Full time (35 hours per week)

Location: The post holder will be based in the Stirling office. The post holder must be prepared for some travel across Scotland and very occasional travel to Head Office in Sheffield. (Care Opinion operates a blended approach, so some home working is supported)

Salary:  Grade 5.3-5.5 £23,754 - £25,217 - depending on experience and qualifications

Benefits:  24 days holiday, statutory bank holidays, and your birthday off as leave! We also offer a generous pension scheme and Westfield Health or Perkbox membership. Care Opinion is a family friendly employer.

To apply:

Everything you need to know about this exciting role can be found in our the in the Job description and Person specification below:

Person-Specification- Business-Administration-and-Support-Officer.docx


If you are interested in this position, please send us;

  • A CV, and
  • A Covering Letter, letting us know why you would like to work for Care Opinion, and clearly showing the ways in which, your skills, knowledge and experience matches our requirements.

You can send this via;

Email: FAO Fraser Gilmore to

Post: FAO Fraser Gilmore, Care Opinion, Alpha Centre, Unit 6, Stirling University Innovation Park, Stirling, FK9 4NF


The closing date is the 8th May at 5pm

We anticipate interviews will be held in late April or early May

If you have any queries about the role please contact us on the email above or call 01786 583661.