Although stories are our thing, we’ve been having a look at what the numbers on the site are telling us. We thought it would be interesting to share what we found.
What excites us and what seems to be important to people who share their stories is seeing great responses from health services and, better still, seeing evidence that stories are leading to changes and improvements in the way services are delivered.
Most responsive boards
Those with the highest percentage of responses to stories shared about their services:
- Scottish Ambulance Service
By Liz Tait at Dr Gray’s hospital – responded 19 minutes after the story was published!
Highest percentage of changes made as a result of a patient concern:
Highest percentage of positive feedback about services:
New Victoria Hospital, NHS Greater Glasgow and Clyde
If you want to:-
- increase feedback from patients, relatives and carers about your services;
- demonstrate how you’re responding and improving services as a result of feedback.
Find out what Care Opinion can do for you and get on the Care Opinion roll of honour!