Patient feedback is important in any healthcare setting. We asked Amanda Rayner, formerly Human Resources and Facilities Lead/Deputy Practice Manager at the Lawson Practice in Hackney, about her experience of using Care Opinion within a GP surgery.
Here is what she had to say:
We can only see positive points about using Care Opinion, despite our initial apprehension.
Amanda went on to say:
The stories come in real-time and we are able to share a response back to the patient to let them know what we are going to do about their feedback, it's really beneficial.
Experience of using Care Opinion within A GP surgeryExperience of using Care Opinion within A GP surgery https://patientopinion.blob.core.windows.net/profile-pictures/c88efd42-e5ce-477f-999c-bbf9e6f11a6f.jpeg Care Opinion 0114 281 6256 https://www.careopinion.org.uk /content/uk/images/logos/co-header-logo-2020-default.png
Update from Care Opinion
Posted by Tracy Molloy, Subscriber Services Manager, Subscriber Support, Care Opinion, on