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Spring online conference 2022, session 3 - Health professional education

Update from Care Opinion

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picture of James Munro

Over recent years there has been a steady growth of interest in the educational value of stories people share on Care Opinion.

So it was exciting to be able to host a conversation at our spring conference this year on "how online feedback is helping to develop tomorrow's healthcare professionals".

We recorded this session and the video is available below.


Our guests for this conversation were three very experienced university teachers who have each used Care Opinion in various ways in medical or nursing education:

Kate Owen, Director of Medical Studies, Warwick Medical School

Kate leads on Learning & Teaching at the UK’s largest graduate-only medical school. Her interests are forming partnerships and co-production with both students and people with lived experience to produce innovative learning experiences.

Lucy Kirkham, business & enterprise and simulated placement lead, Sheffield Hallam University

Lucy is a principal lecturer in adult nursing, and previously a critical care and community nurse. She has an MSc in Healthcare Education and is about to commence her PhD. Lucy has presented and published on interprofessional education, simulation, clinical skills, leadership, motivational interviewing and family centred care.

Giskin Day, Principal Teaching Fellow, School of Medicine, Imperial College London

Giskin is course lead for the intercalated BSc in medical humanities at Imperial College London. She researches gratitude in healthcare and has a particular interest in narrative medicine.


The video is 43 minutes long. So if you are short of time, here are a few lovely quotes from our conversation to give the flavour, and perhaps inspire you to watch the video when you can.

Kate: "If you don't listen to someone's story, you can't produce a patient-centred treatment plan... Stories have the power to unlock the humanity in students."

Lucy: "Patient stories engage the heart, not just the head."

Giskin: "We've loved using Care Opinion. It's learning for life... it's very enriching for our students."

Lucy: "I've been trying to encourage our module leaders to think about how they can integrate this into the curriculum at every opportunity... We should be exploring service users' experiences at every opportunity in everything that we do."

Giskin: "The wonderful thing about Care Opinion is that it is there for you. It's accessible, moderated, ethical. It's a wonderful resource."


Watch the session recording at any time:

Find out more

Learn more about how to use Care Opinion in health professional education, get ideas from our "getting started" guide, or take our short course in learning about why online feedback matters.

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