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CO Conference 2021 - Session 6: Northern Ireland – A system wide approach – One year on

Update from Care Opinion

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About: Health and Social Care Northern Ireland

picture of Lisa Dendy

Northern Ireland have been rolling out online public feedback across all health and social care trusts. This began as Covid-19 was starting to impact all of our lives. In this session, Linda Craig from the Public Health Agency talked about the overall challenges, successes and the lessons learned. There was a focus on the partnership working with Care Opinion and using some of the new functionality of the platform, to ensure the public have a voice through online feedback during these challenging times.

Care Opinion Conference - Session 6 - Northern Ireland – A system wide approach – One year on from CareOpinion on Vimeo.

A massive Thank you to our guest speaker for the final session, Linda Craig from HSCNI.

Linda, Regional Lead for Patient, Client Experience – HSC Public Health Agency, can be found on Twitter at @lcraig_linda.

You can see her presentation slides here: Linda_Care Opinion conference_Oct_21.pptm

The session was led by the Care Opinion Lead for Safeguarding and Partnerships, Tim Hunt. Find him on Twitter at @TimHunt59. 

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