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Trust Rating for Responsiveness to Service Users - 99%!

Update from South Eastern Health and Social Care Trust

Posted by on


picture of Conor Campbell

Dear Colleague

The Trust has an excellent record in responding to our service users who provide stories.  Our current responsiveness rating sits at 99%!

We sit first in NI and 3rd in UK with 331 active system responders!

As the system has been in operation for 10 months, we are now refreshing our responder records.

Please let me know the names of new nominations whom you wish to have added as responders for your service.

Big thanks to Richard Earney for leading responder training arrangements!

Best regards


Response from Denise Lyons, Governance and Performance Improvement Lead, Adult Services, South Eastern Health & Social Care Trust on

Excellent news Conor and Richard. This demonstrates your commitment and hardwork in driving, promoting and delivering this service. Well done.

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