Aligned to our commitment to listen and learn from our service users, South Eastern HSC Trust now has passed the 300 mark for number of system responders - the first NI Trust to do so.
Additionally, the Trust is currently rated by Care Opinion at 99% for responsiveness to service user stories ----- quantity and quality!
It is excellent to see our staff commitment as Care Opinion communicators. The Online User Feedback System is fast becoming a valuable hub for communication and information exchange - helping us to learn and improve in partnership with our experience experts who share their stories with us.
Please continue to promote Care Opinion to staff and patients.
Thank you to all who are contributing to our Care Opinion and overall user experience journey!
You say, we respond!You say, we respond! https://patientopinion.blob.core.windows.net/profile-pictures/1caa0620-c50a-4988-9ec3-e96e235a3d8f.jpeg Care Opinion 0114 281 6256 https://www.careopinion.org.uk /content/uk/images/logos/co-header-logo-2020-default.png
Update from South Eastern Health and Social Care Trust
Posted by Conor Campbell, Safe and Effective Care Senior Manager, Safe & Effective Care, South Eastern Health & Social Care Trust, on