I am pleased to say that this year, four research papers relating to Care Opinion were presented at the conference - and, encouragingly, the room for our "mini-symposium" was full.
Just as last year, I am sharing the presentation slides here with the kind permission of the authors. Each paper will likely be published in a peer-reviewed journal in due course (one already has been).
Understanding how NHS staff respond to and use Care Opinion feedback: qualitative study in Scotland
Louise Locock, HSRU, University of Aberdeen
How do NHS staff respond to online patient feedback? A typology of responses published on Care Opinion
Lauren Ramsey, University of Leeds
Perceptions of public value creation on Care Opinion
Ann O’Brien, National University of Ireland, Galway
Online patient feedback and validated paper-based questionnaires: how do they compare? An example in psychiatry
Rebecca Baines, University of Plymouth
Four papers on Care Opinion from HSRUK 2019Four papers on Care Opinion from HSRUK 2019 https://www.careopinion.org.uk/resources/blog-resources/1-images/d89cc9c4e955476390d9c22f03e90f03.png Care Opinion 0114 281 6256 https://www.careopinion.org.uk /content/uk/images/logos/co-header-logo-2020-default.png
Update from Care Opinion
Posted by James Munro, Chief executive, Care Opinion, on
Thanks for your feedback.