Staff logging into Care Opinion to read a story can see, for each story, how many times it has been viewed by website visitors.
But how many times have all the stories in your subscription been read, ever? And how many times in the past week?
To answer these questions we've recently added a little bit of extra information to the top bar when you are logged in. (You can't miss it!) For example, here's what Karen at Taunton and Somerset NHS FT will see when she logs in.
That's all public views, ever. Views, not people: that could be the same person viewing one story 232,292 times... but I hope not.
What about just the recent views? To change the time period, click on the counter and select the period you want.
Now the counter just shows the recent views. Easy!
We are keen to share more data of this kind with you - so post a response here and let me know what you'd find useful.
How many people read your stories?How many people read your stories? https://www.careopinion.org.uk/RESOURCES/BLOG-RESOURCES/27-IMAGES/9A236486FD134DF2A0FF23429F2EB780.PNG Care Opinion 0114 281 6256 https://www.careopinion.org.uk /content/uk/images/logos/co-header-logo-2020-default.png
Change from Care Opinion tech
Posted by James Munro, Chief executive, Care Opinion, on
Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust on 19 Jun 2018 at 06:54
We love this at Notts Healthcare. Over time it demonstrates the reach of story-based feedback and any trends year on year. Handy for reporting when new teams and services begin to track their progress too. It's quite a motivator too!
For future development? This doesn't relate to views but anything that nudges staff to complete their promised changes (without having to set an alert) would be really helpful. Our Notts 'wish list'.
Response from James Munro, Chief executive, Care Opinion on 20 Jun 2018 at 14:04
Thanks Jane - glad this is useful!
We have some plans to add more reporting around these and related stats for you too... when we get a moment.
In terms of the nudges, we've done two things which might help:
We've added a "follow through on the planned change" nudge to standard alerts you get when you add a new member
We've updated all Notts members to have this nudge on their existing alerts.
Hope that helps!
Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust on 25 Jun 2018 at 15:30
Thanks James, this is really helpful.
With such a large subscription I sometimes get that sinking feeling when it gets to Friday afternoon and I still haven't caught up on all the things I was meant to do to alert subscribers!
I'm looking forward to more new reporting features in the future.