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South London Workshop

Update from Care Opinion

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picture of James Munro

What's this?

A free workshop for professionals in health and social care.

When?

1pm till 5pm on Wednesday 5 November 2014

Where? 

Coin Street conference centre, Stamford St, SE1 9NH

Patient Opinion is the UK’s leading independent feedback service for health care, and has recently also extended to adult social care, via Care Opinion.

The Berwick Report asked that we "hear the patient voice at every level – even when that voice is a whisper".

Patient Opinion makes this possible. We are hosting a learning event in South London for health/social care providers and commissioners to come along and:

  • Understand the service Patient Opinion and Care Opinion offers, and how it helps with the current policy “must-dos”
  • Hear from people successfully using our service in acute and community settings, and also in professional education
  • Ask questions, discuss best practice and learn about latest developments directly from Patient Opinion’s expert team
  • Get set up on the Patient Opinion system so you have an immediate insight into what your patients and carers are saying

Because our focus is on learning, this will be an informal event with plenty of opportunities for sharing experiences and good practice, networking, asking questions, and making sure you get the practical guidance and advice you need.

Speakers

Speakers include:

  • Chris Streather, Director, HIN South London
  • Amanda Mayo, Head of Nursing, Bromley Healthcare CIC
  • Ben Mearns, Consultant physician in acute medicine, Surrey & Sussex NHS Trust
  • Helena Knox-Taylor, Power of Story Project, South London & Maudsley NHS FT
  • Sean Farran, Health Education South London
  • Jane Danforth, Involvement & Patient Experience Officer, Nottinghamshire Healthcare 
  • James Munro, CEO, Patient Opinion

 

Draft programme

Download the programme for the event (Word file)

Booking a place

**Limited places left**

There is no charge to attend the event but we have limited capacity. The number of places available is limited to two per organisation, and it’s first come, first served.

To reserve your place, or for more information, please email Ricky at Patient Opinion, or call us on 0114 281 6256.

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