This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Quick and efficient

Posted By januaryxe38

"Quick and efficient"

About: University Hospital Wishaw / Emergency Department

(as the patient),

I had to attend A&E after hurting my foot and ankle pretty badly, I thought I had broken my ankle. I waited a few hours to be seen as the A&E department was extremely busy, this was to be expected though and I didn't mind as I could see how well the staff were trying to get through to seeing everyone. This wasn't a problem. Once I got seen to, the lady was so lovely and the porter and x-ray department were also so lovely, very quick and efficient. They were all amazing and deserve praise for keeping so calm and collected even though the a&e department was under extreme pressure. I hope this eases soon. Thank you all for you care, I wish you all the best.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Coyle, Senior Nurse - Emergency Care, University Hospital Wishaw, NHS Lanarkshire about a year and a half ago
Julie Coyle
Senior Nurse - Emergency Care, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 21/11/2022 at 17:25
Published on Care Opinion at 17:25

Dear januaryxe38,

Thank you for taking the time to share your recent experience within our Emergency Department. I am delighted to hear that the staff were lovely, quick and efficient and I am sure they will be glad to hear this feedback from you. Our staff are working under extremely difficult circumstances and your feedback really helps to raise their spirits.

I hope your ankle is feeling better and I wish you a very speedy recovery.

Best Wishes,

Julie.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k