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"the paramedics were amazing"

About: Craigavon Area Hospital / 1 North Cardiology Northern Ireland Ambulance Service / Emergency ambulance response

(as a staff member posting for a patient/service user),

I was brought to the hospital in an ambulance, the paramedics were amazing and I’m very thankful they got me over to the emergency department on time. The ward staff on 1 north are all lovely, they have made me feel very comfortable on the ward and I cannot thank them enough for the care I’ve received. The food has been nice enough the breakfast is always fine, sometimes the dinners aren’t great.

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Responses

Response from Demi McKay, Personal Public Involvement & Patient Experience, Quality & Safety Improvement, Northern Ireland Ambulance Service about a year and a half ago
Demi McKay
Personal Public Involvement & Patient Experience, Quality & Safety Improvement,
Northern Ireland Ambulance Service

work with service users of NIAS, chair of stakeholder forum events

Submitted on 22/11/2022 at 12:05
Published on Care Opinion at 12:05


picture of Demi McKay

Hi Emmgh49

I want to thank you for taking the time to share your recent experience of the ambulance service.

I am pleased to learn the crew arrived to you in good time and swiftly ensured you were transported to hospital for treatment. For the paramedics to be described as amazing, I know the crew would be humbled by this.

I trust you are being well looked after on the ward and continue to make a steady recovery

Best wishes

Demi Mckay

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Response from Eileen Magowan, Clinical Sister 1 North, Acute, Southern Health and Social Care Trust about a year and a half ago
Eileen Magowan
Clinical Sister 1 North, Acute,
Southern Health and Social Care Trust
Submitted on 22/11/2022 at 12:47
Published on Care Opinion at 12:47


Good afternoon,

Thank you for your kind feedback.

I am pleased you have had a good experience during your time in 1 North,

Get well soon,

Eileen Magowan

Clinical Sister

1 North.

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