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"Direct Assessment Unit (DAU) experience"

About: Antrim Area Hospital / Direct Assessment Unit

(as a service user),

I was referred via my GP to DAU and I had a wonderful experience. The GP had queried a clot in my left leg and wanted to get me seen to rule it out.

I arrived at DAU at 12 mid day and was seen immediately by a lovely nurse Laura. She had my blood pressure checked and bloods sent off immediately I couldn't of got a better nurse.

I was then seen by Dr Damian who was so reassuring and give me peace of mind that they had ruled out a clot and that I could contact them again if the pain doesn't settle in a couple of weeks. DAU is a fantastic unit and a fantastic service.

Thanks so much for all your help

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Responses

Response from Cathy McCoy, Clinical Service Manager, Emergency Medicine, NHSCT 2 years ago
Cathy McCoy
Clinical Service Manager, Emergency Medicine,
NHSCT
Submitted on 21/11/2022 at 11:43
Published on Care Opinion at 11:43


Dear Eilymcn

Thank you for taking the time to compliment Laura, Damien and the DAU team. I will ensure that your thanks has been passed on to staff and wish you continued good health.

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Response from Colin Patterson, Clinical Services Manager - Acute Medicine, Acute and Ambulatory Medicine, NHSCT 2 years ago
Colin Patterson
Clinical Services Manager - Acute Medicine, Acute and Ambulatory Medicine,
NHSCT
Submitted on 25/11/2022 at 13:38
Published on Care Opinion at 13:50


Dear Eilymcn

I hope you are well, I would like to thank you for taking the time to add your compliments about your experience in DAU, Antrim, Your kind comments are very much appreciated. We will ensure that these kind words are passed on to the Dr Damien, nurse Laura and the wider team. I wish you a continued recovery.

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