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Very happy!

Posted By Stormer

"Very happy!"

About: Randolph Wemyss Hospital

(as a service user),

I have been attending the Opthalmology OCT  hub at Randolph Wemyss and been very happy with the service provided.  The parking has been much easier, the waiting time virtually non existent and the service friendly and very efficient.   There are no crowded waiting rooms and added to that it is less distance to travel so all in all much more convenient.  Very happy!

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 2 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 25/11/2022 at 12:09
Published on Care Opinion at 12:09

picture of Siobhan Mcilroy

Dear Stormer

Thank you for taking the time to post on CareOpinion, NHS Fife welcomes all feedback. My name is Siobhan McIlroy and I am the Head of Patient Experience. I am sorry for the delay in you receiving a response.

I am pleased to read that you have been very happy with the Ophthalmology service at Randolph Wemyss. I will ensure your comments are passed on to the service. Best wishes, Siobhan McIlroy

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Response from Ruth Robertson, Senior Charge Nurse, Ophthalmology, NHS Fife 2 years ago
Ruth Robertson
Senior Charge Nurse, Ophthalmology,
NHS Fife

Submitted on 07/12/2022 at 16:18
Published on Care Opinion at 16:18

picture of Ruth Robertson

Dear Stormer

Sorry for the delay in my response. My sincere apologies.

Thank you for taking the time to comment on care opinion.I am very pleased that you felt that attending Randolph Wemyss Memorial Hospital was more convenient. This is a new development, that the macular service have been working towards so that patients can be seen closer to their home. This comment is extremely helpful in validating our service within the community hubs that we have set up.

Kind Regards

Ruth

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