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"Mammography/ breast biopsy"

About: Forth Valley Royal Hospital / Breast Clinic

(as a service user),

The staff at the mammography and ultrasound department literally went above and beyond to make me feel safe and supported throughout my tests at Forth Valley Royal. From the consultant who saw me initially, did her best to change appointments for me and then scanned me, to the girls who performed my biopsy and mammogram and held my hand and made me laugh when I wanted to cry.

In times when the demand is so high and staffing is so short: they were patient and took the time to explain everything to me and make me comfortable.

The standard of care was what I would expect and have experienced in private hospital care. They are a credit to their profession and their department. 

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Responses

Response from Caroline Logan, Person Centred Co-ordinator, Nursing, NHS Forth Valley 2 years ago
Caroline Logan
Person Centred Co-ordinator, Nursing,
NHS Forth Valley
Submitted on 25/11/2022 at 09:53
Published on Care Opinion at 09:53


Good Morning JoG84

Thank you for sharing your experience with mammography and ultrasound staff. It is lovely to hear of your positive experience with the Team at what can be an upsetting and a stressful time for you.

I am so pleased that our staff were there for you and supported you. I am sure staff will be delighted to read your kind words.

Once again thank you.

Kind Regards

Caroline

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