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Please keep up the good work!

Posted By Malissc

"Please keep up the good work!"

About: General practices in Lothian

(as a service user),

Our local medical practice in Gilmerton (Southern Medical Group) managed to get 3 of us in on same day appointments when the kids came down with scarlet fever. The nurse practitioner (Eilidh) was very attentive and caring and gave good advice.

We have used their econsult service several times in the past and have always had prompt action taken. They will always be there when you need them- excellent medical practice. Please keep up the good work!

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Responses

Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian 2 years ago
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 22/11/2022 at 15:30
Published on Care Opinion at 15:30

picture of Louise Davies

Dear Malissc

Thank you for sharing your feedback via Care Opinion. It is great to hear of the excellent service you received from staff at your GP practice. I am glad you have been provided with such a quick response when using their e-consult service.

I will make sure your positive feedback is shared with the relevant staff.

Thank you again

Louise

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