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Used to be good, i wish i could say the same

Story from nhs.uk

"Used to be good, i wish i could say the same "

About: The Speedwell Practice

I want to say how disappointed we are as a family. The speedwell practice was never like this before. I have been in this practice since 1999 .Right at this moment i am on phone for 24 min and it says no 1 in que since I called them and obviously no answer.

You can imagine the rest . At reception horrendous they don’t book you any appointments . I want to leave as soon as possible .It doesn’t allow me to post if I don’t put one star but they don’t deserve one star

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Responses

Response from The Speedwell Practice 14 months ago
The Speedwell Practice

Submitted on 07/02/2023 at 16:51
Published on nhs.uk on 08/02/2023 at 17:14

Dear Patient. Thank you for taking the time to feedback. I am sorry you feel you had a negative experience. Please can you email the management team so we can look into your concerns nclicb.manager.speedwell@nhs.net

Thank you

The Speedwell Practice

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