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"Lack of paediatric care"

About: Bromley Healthcare / Community paediatricians

(as a parent/guardian),

Our daughter is diagnosed with ASD and ADHD. We have had to pay for all her assessment, diagnosis and therapy privately. We will have spent a significant sum on this in school years 3-6. Her (private) school has also put a lot of effort and resources in.

Our GP tried twice to refer her to Community Paediatrics in 2020 but was told no referrals were being accepted. In May this year he referred her again. We are still waiting for an appointment date and it's been 27 weeks now (the website says 24.7 weeks). When I email them for updates I just get an auto response saying they're working through their waiting list.
This is not good enough! We can't access the medication she would (probably) benefit from without seeing a paediatrician. We need input on an EHCP. Secondary transfer is  coming up - a big risk time for neurodiverse children.
We feel very angry and frustrated that there is essentially no paediatric service available in our area unless you pay privately. We are also hugely concerned that most parents in our position cannot afford to pay. This is wrong.
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Response from Safer Care Team (Feedback), Safer Care Team, Bromley Healthcare 2 years ago
Safer Care Team (Feedback)
Safer Care Team,
Bromley Healthcare
Submitted on 17/11/2022 at 11:55
Published on Care Opinion at 11:55


Dear SENmum,

Thank you for your feedback on the Community Paediatrics Service. I am sorry that your daughter has experienced delays in accessing the service. Unfortunately, there are prolonged waiting times for Community Paediatrics nationally, which has been exacerbated by the Covid-19 pandemic. This has caused unavoidable delays for which we are sorry.

If you would like the service to contact you to confirm your daughter's position on the waiting list; if you require signposting to any sources of information or support whilst waiting for an appointment; or, if you feel there has been any change since your daughter was first added to the waiting list that requires escalation, please don't hesitate to contact us via bromh.feedback@nhs.net, including your daughter's full name and date of birth in any correspondence.

Kind Regards,

Kate Stoneman

Quality Improvement Lead

Bromley Healthcare CIC

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